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Electrical and Computer Engineering

Technical Services

The Technical Services staff provide support to students, staff and researchers in the department. Services include:

  • Computing
    • Working with the individual or research group, help determine computing needs, specify systems, and configure hardware upon receipt
    • Diagnose hardware / software problems, recommend resolution, and work with the individual to repair the system
    • Configure and maintain the public computing labs
    • Working with instructors, determine what software and hardware is needed to support teaching, assist with ordering, configure, and deploy in the labs
  • Networking
    • Working with the individual or research group, help determine networking needs
    • Co-ordinate the installation of network drops
    • Determine firewall needs and configure
  • Order Processing
    • Process all purchases for the department
    • Inventory goods upon arrival
    • Debit accounts
  • Machining
    • Perform machine shop work for principal investigators and instructors

Location

Walter Light Hall Room 704, Fax (613) 533-6615

Hours of operation

9:00AM to 12:00PM, 1:00PM to 3:00PM based on staff availability.

Requesting Assistance/Support

E-mail ecetech@queensu.ca for:

  • New user accounts, key requests, and 49X orders.
  • Technical Assistance
  • To order goods or notification of samples ordered (per dept policy)

Mailing Lists

GroupE-mail Address
ECE Faculty ece-ftfaculty@lists.queensu.ca
ECE Faculty, Cross Appointments, Emeritus, Adjuncts ece-academic@lists.queensu.ca
Cross Appointments ece-crossapt@lists.queensu.ca
Office Staff ece-office@lists.queensu.ca
Technical Staff ece-technical@lists.queensu.ca
Office and Technical Staff ece-support@lists.queensu.ca
Graduate Students ece-gradlist@lists.queensu.ca
All Users ece-allusers@lists.queensu.ca
Emeritus ece-emeritus@lists.queensu.ca